AmaWaterways has launched of its new Stateroom Upgrade Program, offering travelers the opportunity to enhance their river cruise experience by upgrading to a higher category stateroom. Guests who have already reserved a river cruise can now participate in an online auction system to request and bid for stateroom upgrades.
Whether guests are looking to relax on a private balcony or stay in a luxurious suite, this program provides the chance to name an ideal price for an upgrade on select sailings. The program is available to U.S. guests on all ships in Europe, Egypt and the Mekong, following a successful soft launch on AmaMagna.
Eligible guests will receive an email around 85 days prior to sailing, detailing the available upgrade options. They can then browse these options and place bids for the amount they are willing to offer, up until seven days prior to departure. Placing multiple bids for different categories increases the chances of an upgrade, though only one accepted bid will be charged.
Good to know: A key feature of the Stateroom Upgrade Program is its no-risk bidding process. If a bid is accepted, both guests and their travel advisors are notified via email, and guests are charged for the upgrade. If the bid is not accepted, guests retain their original stateroom without any additional costs. This program enhances the guest experience, and provides travel advisors with an opportunity to earn additional commission, as they receive 10 percent on accepted upgrades.
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