New in Cruise: Crystal's Comeback Gets a Third Act

Welcome to New in Cruise, our biweekly update on all the latest happenings in the sector. Here's the latest news you can use in cruise:

Crystal is the cruise industry's comeback kid.

For years, Crystal operated two aging ships (1995's Crystal Symphony and 2003's Crystal Serenity), with no fleet growth and no newbuilds on the horizon. Then it tried to have all the things — a yacht, an expedition ship, river ships, even a plane — but the line couldn't have it all, and it went belly up in 2022 when parent company Genting Hong Kong declared insolvency.

The assets were sold off, with the river ships going to Riverside Luxury Cruises and the expedition ship to Silversea. Abercrombie & Kent founder Geoffrey Kent and former Silversea owner Manfredi Lefebvre d'Ovidio bought Symphony and Serenity later that year through their A&K Travel Group — and this month the new Crystal confirmed its third newbuild order in a decade.

Crystal Grace debuts in 2028, a sister follows in 2031, and now a third ship arrives in 2034. All three will be built at Fincantieri's Marghera shipyard in Italy.

All three will measure roughly 62,000 gross tons and carry 650 passengers at double occupancy. Unlike the original duo, every accommodation on the new ships will be a suite with a private veranda, and the ships will offer both an Owner's Suite and rooms designed for solo travelers. Crystal has always been known for its service, so the new ships will carry some of the highest crew-to-guest ratios in the luxury cruise industry.

The bigger story goes beyond Crystal finally becoming a five-ship fleet. The company's leaders took a brand that was dead in the water and executed a smart strategy to revive it.

"This is confidence," says Larry Pimentel, the former Azamara, Cunard and Seabourn CEO who is now Distinguished Cruise Executive-in-Residence at Florida International University’s Chaplin School of Hospitality & Tourism Management.. "Firming this one up, years before steel is even cut, tells you the post-relaunch numbers are working. A&K wouldn't lock in nine-figure capital this early on a hunch."

In just a few years, Crystal has brought back its longtime fans and attracted new cruisers with refurbished ships, world-spanning itineraries and legendary service. 

"We've rapidly achieved load factors and rates to which our board and shareholder see the significant opportunity to enhance and increase capacity," says Matias Lira, Crystal's SVP of trade sales for the Americas.

A two-ship fleet cannot compete on an itinerary level with the ever-growing luxury brands in the market, and Lefebvre d'Ovidio has been working toward this growth since he took over, just as he did at Silversea. Lira notes the line currently has to make concessions: if one ship spends the summer in Alaska, the other has to split its time between Northern Europe and the Mediterranean. Sailing worldwide also forces the pair into long repositioning cruises, which are neither as popular nor as lucrative as more immersive itineraries.

With a 150 percent capacity increase, Crystal will be able to put the right itineraries in the right places at the right times, setting the brand up to compete within the luxury cruise space.

Also notable: Crystal is holding to an average of 650 passengers per ship rather than going bigger, the way Regent Seven Seas has with the 822-guest Seven Seas Prestige or Explora Journeys with the 926-guest Explora III.

"In a market where competitors are pushing size, Crystal is explicitly betting that intimacy and space-to-guest ratio –not volume – is the moat," says Pimentel.

Crystal might finally be in the right place at the right time. Shipyard capacity for luxury builds is maxing out, and the line has staked its claim early. Fincantieri, after all, is also building ships for competitors Explora Journeys, Four Seasons Yachts and Regent Seven Seas Cruises.

The line is also poised to grow at a time when luxury cruising is expanding. The Cruise Lines International Association reports that the number of luxury ships has tripled since 2010, and the growth shows no signs of slowing down. 

"This isn't pandemic-era excess demand playing out," says Pimentel. "It's sustained conviction that affluent travelers are trading up, and operators are willing to commit capital nearly a decade out to be ready for it."

Crystal has been waiting patiently in the wings for its chance to shine, collecting fervent brand loyalists along the way. Luxury travel advisors and their clients should be excited to see what it does next.

In Case You Missed It…

New Ships and Launches

  • Viking has taken delivery of its newest river ship, the 190-passenger Viking Dagur, which will sail on the Rhine, Main and Danube rivers.
  • Explora Journey’s new Explora III has set sail on its maiden voyage from Barcelona to Lisbon, after which it will cruise northern Europe before crossing to Canada and New England.
  • Villa Vie Residences will debut its second residential cruise ship, Legacy (formerly Holland America’s Veendam) in 2029.
  • Transcend Cruises has launched its first river ship, MS Connect, exclusively dedicated to meeting, incentive and event charters. The versatile ship can reconfigure both cabins and public spaces to accommodate the varying needs of its chartering clients.

Onboard Updates

  • Regent Seven Seas Cruises will redesign the suites on Seven Seas Explorer, Splendor and Grandeur to reduce passenger capacity, add new Horizon Penthouse suites and create the largest entry-level suites in the industry
  • Oceania Cruises revealed its latest lineup of more than 50 Wellness Discovery Tours in Asia, Europe and South America, as well as a new speaker series, Curated Conversations.
  • Silversea has launched a new collection of seven S.A.L.T. Culinary Voyages aboard Silver Dawn and Silver Spirit, focused on regional food culture.

Itinerary Roundup

  • Guests were evacuated from Viking Ullur when it ran aground in Bulgaria due to low water levels on the Danube.
  • MSC Cruises will open a new exclusive beach destination, Catalina Sugar Beach in the Dominican Republic, in November 2026 to be the highlight of the line’s new Southern Caribbean itineraries from La Romana.
  • Virgin Voyages will cruise Northern Europe for the first time in 2028, including an Arctic Circle crossing aboard Valiant Lady.
  • Polar Latitudes Expeditions has announced its 2028 Arctic season, including a new "Norway's Wild North: Lofoten to Svalbard" itinerary. 
  • Holland America has opened bookings for its 2028 Europe season, featuring the line’s highest number of European port calls in a decade and the debut of Zuiderdam post Evolution refurbishments.
  • MSC Cruises revealed details of its third Alaska cruise season in 2028 aboard MSC Poesia.
  • Viking is now taking bookings for its 2028 - 2029 ocean cruise season, including two new ocean ships and two new itineraries, a 15-day Alaska cruise and a 16-day Mediterranean, Malta and North Africa sailing. 

On Sale Now

  • Paul Gauguin Cruises and Ponant Explorations are offering $1,000 onboard credit to guests and $500 gift cards for advisors for new Tahiti cruise bookings made by October 31.
  • Holland America is running a Save on Sunshine promotion, offering reduced rates, free kids fares and onboard credit through August 31.
  • In honor of MSC World Asia’s November debut in Europe, MSC Cruises has announced its Epic Europe Sale through August 19, offering up to $600 off per cabin.

For the Advisor

  • The Ritz-Carlton Yacht Collection has appointed Tatiana Ferreira as chief sales officer, who brings 25 years of experience across luxury retail and hospitality.
  • Royal Caribbean Group has appointed Tara Bunch, former senior vice president and global head of operations at Airbnb, to its board of directors. 
  • Azamara Cruises has named Alex Pinelo as chief sales officer. Pinelo brings more than 40 years of experience with lines such as AmaWaterways, Norwegian Cruise Line and Disney Cruise Line.  
  • Celestyal has realigned its sales team, hiring on Lisa McManus as its central U.S. partner manager and promoting Scott Moore and Elena Rodriguez to directors of partnership for North America.

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