Ultra-luxury Seabourn is introducing new onboard features and enhanced services for cruise guests. The new fleet-wide perks focus on eight areas including housekeeping, culinary, entertainment, embarkation, safety and more.
Here's what Seabourn is doing to elevate the guest experience:
Enhanced Food and Beverage Offerings: More than 300 new recipes await guests on their next voyage, along with new culinary offerings in several venues. For example, guests can start the day with "Breakfast at The Patio," another al fresco morning option poolside. They can expect a daily menu of items and lighter fare, including vegan, vegetarian and plant-based options, freshly made juices, as well as classic breakfast dishes.
In addition, for pre-dinner cocktails, The Club now offers a revamped cocktail hour. This includes new menu of small bites that changes daily, live music and enhanced playlists. Guests enjoying the new cocktail hour can also do so both inside and outside on the deck.
New and Enhanced Entertainment Offerings: Seabourn has developed four new and enhanced entertainment experiences including a new "Latin Quarter" production show on Seabourn Ovation. The show will focus on the vibrant dances and music of Latin America. In addition, Serenade, a classical concert on deck, is a new feature during sail-away events.
Seabourn Source: Guests will have the luxury of Seabourn at their fingertips with the line's new, state-of-the-art app, Seabourn Source, available for Apple iPhones or Android devices. With this new app, they can view the day’s events on their screen, order a fresh cappuccino or latte ahead of their visit to Seabourn Square and make reservations in such dining venues as The Grill by Thomas Keller. Within Source guests can use Uncorkd to access extensive lists of hundreds of wines or learn about different varietals during onboard wine lectures.
The mobile app also lets guests retrieve digital boarding passes to expedite the embarkation process and prepare the pre-embarkation required health assessments for each member of their party.
New All-Inclusive Complimentary Wi-Fi: Seabourn has tripled onboard bandwidth for guests. Wi-Fi is also now complimentary, with unlimited minutes for all bookings on every ship. Under this new system, two tiers of Wi‑Fi packages will be available for guests. The complimentary service allows unlimited browsing, email, and social media access. Guests needing additional bandwidth for more devices, video streaming or cloud storage services can upgrade their package at a nominal service charge.
New Housekeeping Teams: The onboard housekeeping team will now consist of a two-person team servicing each suite to include one suite host and one suite attendant, replacing the former single suite stewardess position.
Streamlined Embarkation Process: Seabourn has simplified and automated the check-in process with “mBark” enabling guests to go from curbside to the ship faster. Guests will have a mobile boarding pass and specific assigned embarkation time.
The electronic boarding pass is scanned when they arrive at the terminal and once aboard, they'll be escorted immediately to their suites, which will be ready for their immediate use.
Addition of “e-Mustering:” Seabourn has redesigned the safety briefings to an e-mustering process. Guests watch the mandatory safety video on their stateroom TV, then visit their designated muster station anytime between boarding and 30 minutes before the ship departs and listen to the captain’s announcement.
Health and Safety Protocols: With the support of a highly regarded medical advisory panel, Seabourn has put in place a holistic approach to health and safety designed to provide travelers with enhanced confidence and comfort. New protocols include pre-cruise testing, verification of vaccination status, onboard screening, enhanced levels of cleaning and other steps.
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