In response to a high demand in winter bookings, the ID Travel Group has announced extended staffing hours to support travel advisors with their reservation needs during this busy period.
The luxury tour operator now with a newly launched European program has just announced winter hours from 5 p.m. EST every Sunday to 7 p.m. EST on Fridays. With these extended hours, advisors can count on ID’s service from a knowledgeable Destination Specialist through phone and email with little to no hold time. Note, during the time of 2:30 a.m. EST to 9:00 a.m. EST each day, bookings will be able to be made online, which is available to advisors 24/7 via www.idtravelgroup.com.
“We have listened to our travel advisor clientele who tell us they need assistance outside of traditional business hours and we have responded. Our winter hours, especially our opening from 5 p.m. EST on Sunday until 2:30 a.m. on Monday, is proving particularly popular amongst advisors who want to get a strong start to their week. In addition, being open weekday evenings through 2:30 a.m. EST has been very appealing to the many night owls in our industry!” said Maurice Bonham-Carter, president and CEO of the ID Travel Group in a press release.
For all the reservation needs, or to register as a new advisor, contact the ID Travel Group at 1-800-942-5499, 914-833-3300 or reservations@idtravelgroup.com.
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