Two Andaz Hotels have announced additions to their team. Andaz Maui at Wailea Resort has appointed Richard Elliott as its general manager; and Andaz Mayakoba Resort Riviera Maya has named Susan Williams as director of sales and marketing.
With a career spanning over two decades with Hyatt, Elliott brings a wealth of experience to his new role at Andaz Maui at Wailea Resort. He previously served as the general manager at Hyatt Centric Waikiki Beach and subsequently as the general manager of Park Hyatt St. Kitts. Over his 27-year career with Hyatt, Elliott has held various roles across the brand’s portfolio of properties, spanning Hyatt Regency Chicago, Hyatt Regency Aruba Resort, Spa & Casino, and Grand Hyatt Baha Mar. From 2015 to 2018, Elliott served as Andaz Maui’s director of operations.
Elliott’s passion for the local community has been evident through his efforts in establishing Andaz Maui’s partnership with Pu’u Kukui Watershed, aimed at preserving the fresh water that is provided to a majority of the island. He also played a pivotal role in launching the resort’s signature lūʻau experience, The Feast at Mōkapu, which has become a hallmark of Hawaiian culture for guests. He previously served as an organizer for the Maui Charity Walk, participated in conservation efforts at Legacy Forest on Oahu and sat on the board of the Waikiki Business Development District. While at the Hyatt Centric Waikiki, he established the collaboration with local artist Jack Soren as part of the Hyatt Loves Local program which highlights the hotel’s dedication to supporting local artists and the community.
Additionally, Williams has joined Andaz Mayakoba Resort Riviera Maya as director of sales and marketing. She has over 20 years of experience spanning sales and revenue marketing at numerous resorts throughout Mexico.
This marks Williams’ return to Hyatt after most recently serving as the director of sales and marketing at Viceroy Los Cabos in San Jose del Cabo. During her previous tenure with Hyatt, Williams held numerous positions, including director of global sales where she represented 900 hotels globally and oversight of group and transient sales. She previously managed sales and marketing for individual hotels including Thompson Zihuatanejo and Hyatt Regency properties in Boston and Boston Harbor.
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